Credit union converts ATM/Debit card processing to PULSE network

- GRAB PULSE LOGO GRAPHIC -
Alabama Credit Union began its transition to a new ATM/Debit card network on April 12, leaving the STAR network in favor of PULSE® — a move being made by many of the country's largest financial institutions. The result will be improved efficiency, lower expenses, and the advantages of working with a network — PULSE® — that is member-owned and operated, much like a credit union.

For most members, the transition will be transparent. However, there is the potential that for a brief period of time, merchant debit processors may have difficulty identifying to which network your transaction (especially an ATM or PIN-based transaction) should route. Should you be faced with this situation when using your debit card:
» Insist that the transaction be routed as a "credit" transaction (signature based).
» And, then contact the credit union's Member Care Center (205-348-5944 or 888-817-2002) so that we can take steps to ensure the retailer's route to our processor is converted.

On April 12, a few members experienced debit card failures at Wal-Mart. We are told that this large retailer will be among the last to update their processing system with the change, but that the update will occur shortly.

Again, most members will never recognize this change is being made. Those few problems that may result will be short-lived. We apologize in advance for any inconvenience you experience, but assure you that long-term benefits to the credit union and its members justify the change.









Why Join ACU?   |   Membership   |   Checking   |   Loan Center   |  E-Tools  |  Rates  |  FAQ  |  Locations  |  Financial Planning  |  Links  |  Home

© Alabama Credit Union   |  Careers  |  Privacy Policy   |   Contact Us   |   We’re Listening

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. Your savings are additionally insured to $250,000 by Excess Share Insurance. To estimate your National Credit Union Share Insurance Fund coverage, use this insurance estimator or download NCUA's Your Insured Funds brochure. Alabama Credit Union does business in accordance with the Equal Credit Opportunity Act and the Federal Fair Housing Law. We are an Equal Housing Lender. Rates expressed as Annual Percentage Rate or Annual Percentage Yield; all rates and terms subject to change without notice. For complete account disclosures, ask for a copy of our Membership & Account Agreement, Reg CC (Funds Availability) and Reg E (Electronic Transfers) disclosures, Fee Schedule and Member Business Account™ Fee Schedule. Membership eligibility required. Alabama Credit Union is not responsible for content of Web sites which may be accessible via links from this site but are not operated by Alabama Credit Union, and does not represent either the third party or the member if the two enter into a transaction; privacy and security policies may differ from those practiced by Alabama Credit Union.

NCUA