Double Posting on Debit Cards
Double posting on debit cards
Alabama Credit Union has discovered that double postings to our members debit cards are due to an issue a merchant processor had while transmitting their files to Visa and Master Card on October 19. Alabama Credit Union's Accounting and Card Services Departments are working as quickly as possible to correct each of these entries manually this afternoon. There is no need to file dispute forms for each of these transactions. Please know that Alabama Credit Union is working diligently to get this corrected today. Alabama Credit Union will return any NSF fees that should not have been charged due to this double posting issue that occured to its members' accounts. If you have questions, please feel free to contact our Member Care Center at (888) 817-2002. |