Lifestyle Account
Our Lifestyle Account is known for its amazing features and perks.
Apply NowValue Account
Our Value Account delivers basic features and superior convenience.
Apply NowStudent Account
Our Student Account makes banking on the go easy and convenient for students.
Apply NowTeen Account
Our Teen Account is designed to teach teens the basics of personal finance.
Apply NowChecking Accounts
A checking account should do more than help you manage your money.
It should make life better. And help you feel good about your money. That’s why we offer a choice of accounts so that you can choose the one that works best for you, gives you exactly what you need, and makes it easy to get more out of life.
Explore our Lifestyle Account, known for its amazing features and perks, and our Value Account, which delivers basic features and superior convenience.
Questions about membership at ACU? Check out our Membership FAQs.
Reorder Checks
Reorder checks for your checking account at your convenience by calling Service Line Plus at (800) 500-2441. A helpful member services representative from Harland Clarke, our check-printing partner, will assist you. The cost of your printed checks will be charged to your account.
Tips for reordering checks
- We encourage you to list your name, address and, if you’d like, your phone number.
- We discourage you from listing information which is not needed (such as Social Security number or date of birth) that could subject you to ID Theft or initiate unauthorized transactions in the general marketplace.
Overdraft Protection Line of Credit
Avoid NSF fees when your checks, debits or ATM/Debit transactions reach your account before payday by signing up for our Overdraft Protection Line of Credit. It’s a pre-approved line of credit tied to your checking account. If you don’t use it, it costs nothing, because we don’t charge an annual fee or application fee. If it’s activated by an NSF, then you pay interest on the number of days you use the loan. You must make monthly payments (or make a lump-sum payoff) to keep the loan ready for you, whenever you need it.
Contact Us
Lost or Stolen Debit Card?
Report your Debit MasterCard® as lost or stolen by calling the applicable phone number to the right.
In most cases, after reporting the card as stolen your card will be blocked immediately, thereby preventing any additional charges from posting to your account.
Business Hours
After Hours
Best practice: Make a photocopy of all of the information in your wallet, and keep it in an easily accessible safe place. Be sure to photocopy the back sides of cards — they often contain information for reporting lost or stolen cards, or resolving disputed transactions.
Traveling soon?
If you will be traveling out of state or out of the country, please visit our Travel Notice page to ensure your Debit MasterCard® continues working without interruption.
EnFact Alerts
Alabama Credit Union offers an alert system to help make members aware of when potentially fraudulent activity has taken place on their debit and credit cards. This service can send you a combination of email, text, and phone call communications letting you know that suspicious activity has been spotted on your account.
Once a potentially fraudulent transaction is detected on your card, we will place a temporary block on it, preventing further transactions. You must respond to one of these attempts to reach you with a “fraud” or “no fraud” response for the card block to be lifted.
If you believe there is fraud on your Alabama Credit Union debit card, please call the EnFact fraud department at 1-833-448-0028. To verify an EnFact Alert, please call the EnFact fraud department at 1-833-735-1897.